01 / 02 — SERVICES
From selection to support.
Application engineering before you buy. Installation and training when you receive it. Test-lab trials and process development whenever you need them. Ongoing service for the life of the equipment.
02 / 02 — WHAT WE OFFER
End-to-end support.
Equipment Installation & Commissioning
On-site installation, utility connection verification, safety checkout, and first-run commissioning. We confirm every temperature zone, torque reading, and safety interlock before handoff.
On-site, 1–3 days depending on configuration
Operator Training
Hands-on training for your operators covering: screw assembly, barrel configuration, PLC operation, cleaning procedures, and routine maintenance. Conducted on your equipment with your materials.
On-site or at our Piscataway lab, 1–2 days
Application Engineering
Pre-purchase consultation: screw configuration, thermal profile design, feeder selection, downstream specification. We define the right equipment configuration for your formulation and target product form.
Remote + on-site trial if needed
Test Lab Trials
Feasibility studies on the full Three-Tec platform at our Piscataway facility. Ship your material, observe onsite or by video call, and receive a complete process data report.
Piscataway, NJ lab — book via quote form
Learn moreProcess Development
Systematic parameter optimization: temperature profiling, residence-time studies, screw-configuration screening. We document everything for scale-up to production equipment.
On-site or at our lab
Calibration & Preventive Maintenance
Scheduled calibration of gravimetric feeders, load cells, and temperature controllers. Preventive maintenance programs include wear-part inspection, screw-element measurement, and barrel-bore verification on a defined interval.
On-site, scheduled intervals
Remedial Maintenance & Spare Parts
Diagnosis and repair of mechanical, thermal, and control-system faults. Spare parts stocked in Piscataway for rapid turnaround — screw elements, barrel segments, heater cartridges, seals, and PLC modules.
Remote troubleshooting + on-site repair
Short-Term Equipment Rentals
Rent a configured micro-extrusion line for fixed-term projects — process development campaigns, student training, or production bridging while your system is on order. Available with full operator support.
From our Piscataway facility, terms on request